Covid-19
COVID-19 SECURE
The Covid-19 (Coronavirus) is a global pandemic, affecting every one of us. Because it is an evolving situation, we are actively monitoring and following our government regulations together with their latest guidance.
COVID-19 Secure
The COVID-19 crisis demands we work together and most importantly, take care of each other. Our approach is, and continues to be, to put the safety and wellbeing of our employees first, do our part to prevent the spread of the coronavirus and care for our communities.
Robust plans are in place to deal with an escalation of this issue and will continue to keep our employees and customers informed on any developments.
Supporting our Retail Shop customers
Heathcoat Fabrics Retail Shop is now open and we have temporarily changed the opening hours: Monday to Friday 10.00-3.30; Saturday 10.00-1.00 It is important that our customers can shop safely and we have strict social distancing measures in place to keep you and our staff safe.
- This includes safe queuing 2m apart before entering the shop, a hand sanitiser station at the entrance, a one-way system in and out of the shop and navigational markers on the floor to guide you through the shop and a Perspex screen at our checkout.
- We are asking shoppers to limit their group to no more than two people, wherever possible. Due to the restrictive space and to ensure a safe environment for all, we will restrict the number of customers in the shop at any one time.
- We request customers do not handle any items in the shop that they will not proceed to purchase.
- Customers are encouraged to use card and contactless payment to reduce the handling of cash.
- Staff will be on hand at the shop entrance, to control numbers of customers in the shop and to remind everyone to stay safe and follow these guidelines.
Protecting our employees
- Carrying out an assessment of the risks posed by Covid-19 and reducing risk to the lowest reasonably practicable level by taking control measures.
- Maintaining close communication with all employees throughout the business.
- In our manufacturing environment, we have strict social distancing measures, including wearing of masks where tasks require close working. We also have signed directional routes and walkways, staggered start times and breaks, disinfecting of surfaces and handles, and encourage regular hand washing.
- Office spaces have been rearranged to maintain distancing and polycarbonate screens have been installed on facing desks and within our reception area.
- Meeting rooms have advised maximum occupancy and open space stand up meetings are encouraged.
- All employees are being asked to self-isolate as per government guidance if they feel unwell, supported by our Human Resources team.
- We are restricting in-person visits to our facilities and will schedule only essential site visits.
For enquiries relating to our company response, please contact covid@heathcoat.co.uk
We wish to thank our employees, suppliers and customers for their continuing cooperation and support during this challenging time.Heathcoat Fabrics Limited
July 2020
